Philips Smokeless Indoor BBQ Grill

So, it comes with 50% discount, and now I can see why. The glass covering the heating lamps got smoked from a single use (salmon + drop of olive oil), and there is ABSOLUTELY NO WAY you can clean it. And I didn't even get to real BBQ, no steaks, no ribs, no long-cooking stuff. Give it 10-15 uses (basically, one summer), and has a good chance to be unusable. Well, I will probably see it myself. Returning it sounds like huge hassle - you have to contact the seller, get approved for return, you won't get your money back in full etc. You will be able to read all the details when you attempt a return. """Clean up your electric grill in less than a minute!. Either wipe the grid clean or place it in the dishwasher. Cleaning a grill has never been easier""" - this is not even funny. Make sure you understand: they are talking about the GRILL; the heating device is a different story :) Besides all that, the temperature doesn't seem to be very high - but that remains to be seen. It was just right to cook fish without even a chance to burn it, full heat was quite mild - meaning, it's probably a bit weak to sear a steak. (Frankly, I would accept this part - it's kind of Ok for the price.) Well, a good lesson for me: buying appliances on Amazon is still a risk; Amazon policies or not, but at the end, you are at the seller's mercy. In a regular store you can just RETURN it - no questions asked. What happened to old good customer service, not to mention the quality? What about "customer obsession", Amazon? What if third party sellers are not obsessed about customer as much as Amazon? Hope this helps other people to not make the same mistake.