Top positive review
869 people found this helpful
NordicTrack T 6.5 Si Treadmill + 1 Year iFit Membership (WORTH IT!) with the 10-inch screen
By Matthew Creel on Reviewed in the United States on May 9, 2020
This review is for the NordicTrack T 6.5 Si Treadmill + 1 Year iFit Membership (WORTH IT!) with the 10-inch screen. I have owned this treadmill for 5 months 1 day as of the current date/writing of this review (May 9, 2020). This is the first treadmill I have ever owned (I actually bought it as a gift to my girlfriend) and it has been awesome! She loves it too, of course. Assembly: 4/5 - The assembly was interesting, to say the least, but with the help of my girlfriend, it took us between an hour or two to finish. I'm pretty sure it was much closer to two hours. I do not think it is possible to assemble by yourself but kudos to you if you manage to get it assembled on your own. Then again, try it by yourself and you'll be so worked up from not having an extra 30 pairs of hands to help that you'll be ready to run 30 miles when it's all said and done. I personally would not recommend it, though. You, in some instances, need someone to hold the upper half of the frame while the other is screwing stuff in to anchor it all together. I mentioned the assembly was interesting earlier in the sense of how everything eventually came together so perfectly. There's always one or two small hiccups with getting a screw hole to align...maybe it is just me but that seems to always be expected when I put anything together. I do recall having a slight issue where some wires on the right-hand side needed to be tucked away. I think we were able to rig it so they stayed put so no real big issues there - they are actually run through/inside the right bar that stands vertically touching the floor. The only bar connecting the bottom of the treadmill to the top...it's maybe at a slight 20-degree angle. Anyways, those particular wires are used to connect either the speakers, monitor, or both. Either way, you have to have them. I rate the instructions and everything assembly related a 4/5 deducting one star because you need a second person. As far as how well written the instructions goes and the lack of wtf's that DIDN'T happen, much (which is good by the way), I rate that a 5/5. Quality: 5/5 - I personally think the quality of the treadmill, build materials, the built-in 10 inch screen, speakers, and any other random odds and ends to be pretty good quality. There is a lot of plastic but it all feels solid and sturdy and should last for many, many years to come. Noise: 5/5 - I think the noise is about as quiet as you can make a treadmill. Then again, if you're running in place on something suspended off the ground then there are bound to be thuds with each step...I speak from firsthand experience. The speakers get quite loud so that's good noise if you are playing music or watching some of the iFit videos which will be discussed further down but not TOO far in-depth since I want to keep my review specifically on the treadmill itself. Yes, I realize iFit is more...fit...to be in the feature section below yet here it is. :) Features: 4.5/5 - If you want some good bells and whistles without dropping three grand on a Ferrari-like treadmill this is absolutely more than enough. Especially if you're like me and have never owned a treadmill before. It is a 10-speed treadmill with 10 levels of incline that increment from being flat (0.0) all the way to (45-degree angle upwards maybe?)10.0 at 0.1 increments. The iFit membership I think is stunning! Running in another country or hillside with a trainer all while enjoying the scenery (don't wimp out on monitor size or this is less enjoyable) while getting a good workout makes using this treadmill so much more enjoyable/pleasant. I'm not sure what the little orange/yellow cushion things are called but they are there as support for your joints. When you land, from jogging or running, they squish down to reduce the impact on your knees and other joints. I thought they looked silly but now that I know how well they work and what they are for I don't think they are so funny anymore. The other features you can more easily see from viewing the posted pictures. Cupholders, how big the speakers are, buttons, other little knickknacks. I have not had to use the folding feature of the treadmill to "tuck" it away in a corner but I did enjoy playing with the feature when putting it together. I have only used it honestly like 2-3 times and from what I could tell it works well. I do like that there is a "no slam" feature where if when you are letting it down and it slips it won't come crashing down. It will catch itself and slowly lower itself down automagically safe and sound...so that's neat. I docked half a point because the heartbeat sensor(s) you put your hands on don't really work all that well. I don't expect them to be 100% perfect or accurate by any means but I found that I have to, more of than not, situate my hands jusssst the right way for it to start giving me a readout. No biggie for me personally, since I have a Fitbit watch, but for anyone out there who is curious...it doesn't work very well for me personally. You might not have any issues with yours but I do with mine. Again, no deal-breaker for me by any means. iFit Membership: 5/5 - This I am going to briefly touch on and recommend everyone visit the NordicTrack website under the iFit section. I would post a link but I don't know if Amazon filters those out or not so I'll leave it up to you to learn your way around google. There is a TON of information there if you are interested for more information. Our purchase included the 1-year free iFIt membership. I am pretty certain that alone is a $300 value. What I like about it the most is that my girlfriend and I have created our own accounts and can share the membership. This way I can track my workouts and she can track hers on our own unique accounts. Logging in and out is pretty seamless (couple touches and you're logged in). I believe once you login once it doesn't log you out automatically so it's a matter of swapping accounts based on who is about to workout. You can keep track of things such as what days we worked out on, what workout we did, for how long, calories burned, and a LOT more. The membership is honestly a really great idea though. Just make sure you have your treadmill somewhat close to your modem or router (for Internet). Like most things nowadays...the videos need to be streamed while you are viewing them. Aka, you need to be online and connected to the Internet. So be aware of your placement when deciding where to put your treadmill. I hope this review has helped anyone on the fence as to what they want for their next treadmill. Happy treading!
Top critical review
4,134 people found this helpful
Died 20 minutes after professional installation. (UPDATED)
By Sammyk on Reviewed in the United States on July 25, 2017
I bought this for my mother, it arrived on time. No issues. I paid for the expert installation, which we had no problems. 15 minutes after the technician left, the thing stopped working. Of course I was at work, so when this occurred my mom did not know what to do. She called the tech back and he confirmed he could not figure out why it stopped. Later that evening I stopped by my moms house to see what the story was. Everything seemed to work except the belt. Now I have to call NordicTrack and see when they can send someone out. Amazon, is pretty good about offering solutions as far as returns. I was given 3 options. 1. Call Norditrack 2. Have a local repair person fix it, and they would refund me $120.00 3. Complete refund on both the unit and shipping (I would assume the 3 year maintenance plan). I am giving this 1 star because despite some of the good and bad stories, there should be no reason why this thing should have died. I am hoping I get a quick response tomorrow and we can work from there. I will update as we go along. ***************UPDATE So it was initially decided that the motor was broken on the machine by the technician who was dispatched about a week later. It took about 2 weeks to receive another motor. Add a few days to dispatch another tech at this point we are talking almost a month since the machine has arrived. (I was actually contemplating of just doing a return because it was nearing the time to pay the charge on my credit card.) Back to the story, so the tech shows up, we have the new motor, and an excited mom, I then find out that its not the motor, but the control panel. Again back to square one, another 2 weeks for delivery. Again a couple days to dispatch a technician once the part arrived. Tech arrived installed the new control panel and the machine runs, and hasn't had a problem since. Its been working with no issues for about 2 months now. Mom is happy, but I'm not really sure it was worth it. At this point I can't recommend purchasing this unit through this sales channel. Amazon was perfect but I don't know if it is Norditrack, the warehouse who holds this equipment, XPO who ships this equipment, the tech who installed this equipment... bottom line... a product was purchased for over $700 and it didn't work for almost two months from the day the transaction was completed. We weren't given anything for our troubles. Yes we weren't told "oh well sorry no refunds, all sales are final", we were offered a refund of $120 if we decided to let Norditrack off the hook and go with a local repair person, but there was nothing saying "we are sorry for what happened, the month and a half that was lost will be on us" (the company that failed to delight you as a customer). The only power as a customer is a review, to forewarn others of such an awful experience. I work in the customer service industry, so I know how hard it can be to please customers. In this case, the product offer and the services to support it were abysmal. Sincerely, Sam K.
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