CPR V5000 Call Blocker

I should have looked at the reviews more closely. The 1, 2, and 3 star ratings are very correct and even A LOT of the 4 and 5 star ratings mention A LOT of quirks. I received this unit 2 days ago and was excited about getting rid of the telemarketers like anyone would be. Hooked it up and could not use the program tones, caller id was lost, and every call that came in said missed call on my handsets as it was ringing. I called Kevin at CPR the next morning and he was well aware of the problem. He was very nice and said he would send me an email of some things to try to make it work. If those solutions failed I could send them the unit back and they would send me a new V202 that would fix this problem. The V202 is already out but everyone is trying to sell all the old 201's first. It's been over 24 hours and no email yet. It was very disappointing to find out that the product description led to buy something that was not going to work for me like it said it would. The proof - this problem was supposedly "fixed" in the V201 that just came out last Dec 2013. Here we are about 6 months later and it is supposed to be "fixed" again in the V202. This didn't set well with me that I had wasted all of this time on researching and buying something that was never going to work for my type of phone system. Why not just be honest with us? I understand parallel hookup may fix the caller id, but the feature on my Panasonic Dect 6.0 PLUS to block callers from the handset would be lost and I would have to run to the blocker every time to use it or program it later, which involves changing the wiring every time. I don't need a lecture on how to use the unit and am doing something wrong either. When I tried this unit there were no other machines or phones hooked to this line AT ALL. My phone system is about a year old and it is DECT 6.0 PLUS. My building is only 15 years old, Time Warner installed the phone last fall so it is not very old. The cable modem is about 30 feet from the hookup where it enters the building. This is also a business I own so it is Business Class service. There is also A LOT of talk about our crappy US caller id, phone system, etc. I am well over 50 and haven't seen any problems in my lifetime from other equipment I have used whether it be phones, faxes or even my other business machines. I have owned many brands of phones and if they had a limited call block feature and caller id they have always worked. My Time Warner phone system I have now works great but doesn't block enough numbers and EVERY feature still works. In addition, my Panasonic DECT 6.0 PLUS blocks about 30 more on top of that and EVERY feature still works. The problem doesn't seem to me that it is our phone system although it may be different from the UK phone system. I personally think it is CPR's ability to make something that works right out of the box for US customers because all of my other equipment works fine. Also, NONE of my other equipment is made in the US (real shocker there huh) and whatever other countries are producing them must know how to make them work with the US phone system without problems. Spending this kind of money and having to constantly change the wiring to make it work and someone telling me that is normal is actually quite insane! Plain and simple truth is that most other units have a caller id built in so you can simply tag the number later and hit block. This design is much easier to use, and these other units (which have their share of neg reviews also) are less than half the price. I bought this one because it had the least neg reviews, but had I looked at the 4 and 5 star reviews to see the quirks mentioned, I would not have bought it. Jumping through hoops, loosing features that were advertised and constantly changing wiring DOES NOT MEAN THAT IT WORKS! There is also A LOT of talk about how we are all stupid and we are not hooking it up correctly, or how we are at fault because we simply don't understand that we have to hook it up ONE WAY (parallel) to get the caller id to work, THEN hook it up a DIFFERENT WAY (series) to program it, THEN hook it back up like IT WAS (parallel) to be able to use this thing. We also have to do this EVERY SINGLE TIME for the rest of our lives to block a number that we missed because we weren't close enough to the button, or we were on the phone with another caller, or we weren't there at the time?! Talk about work! I would almost say that it's less hassle to deal with the telemarketers but I would be lying. I just need a better call blocker. I am in no way trying to be mean or hateful, just completely honest. Most of us have a million things to do in our lives and we don't have a lot of time to waste. It would definitely be BEST to call CPR BEFORE you buy this unit or if you want a unit much simpler to use shop around here on Amazon because there are others that do it through simply scrolling through a caller id list and hit block and do 1500 numbers for less than half the price of this one. They have their quirks also so it seems like the perfect call blocker has yet to be built. It may not work for me either but I will be calling them BEFORE I buy the next one. I hardly ever do reviews like this but I did this in hope that I can help someone else avoid wasting the time and frustration that I have had. No bad feelings, just looking for something to get rid of all those telemarketers like everyone else.