Top positive review
14 people found this helpful
Great product! Would buy again. Excellent customer service.
By JT on Reviewed in the United States on April 12, 2016
Saw the other brand on Shark Tank and then found the GlowBowl on Amazon while looking at the other one. Read the reviews on both and ordered the GlowBowl. A few days after installing, it started coming on whenever the room light was turned off and then stayed on. I contacted the company, who suggested that I remove the batteries for 30 minutes to reset it, then try again. They offered to ship me a replacement right away if the fix didn't work. Well, it is now working perfectly. My wife thought it was silly, but then she's not the male on crutches who was having to try to find (and hit) the bowl in the dark. I am totally pleased. The light comes on from motion as much as 10-15' feet away and turns off within 30 seconds or so. Mine is mounted on the side near the front, like in the product photo, and not in line with the door to the water closet, yet the GB has no problem at all detecting motion. I taped it down with some clear packaging tape as it had a tendency to get loose and come off when the lid was raised. The tape fixed that problem and doesn't show. Update: After 5 months and new batteries every month or so, my GlowBowl quit working. I emailed the company and got a quick response. They said they have a new model that solves the reported problems,has a longer battery life and a longer cable. And, they are shipping me one for free. I have nothing but praise for their customer service. They really impressed me with their responsiveness, great attitude and providing a solution to my problem. Seriously, I am more than pleased with the company reps. How refreshing! I am really surprised at all the negative reviews posted here, especially those slamming the company. This product is especially useful for anyone on crutches or with mobility limitations.
Top critical review
1,396 people found this helpful
Worked just as advertised... For several hours, then it seemed to malfunction
By Misa on Reviewed in the United States on May 4, 2016
Worked just as advertised at first, behaved just as it should following package directions. We have a long, narrow bathroom, with blackout shades on the windows and a separate room for the toilet. At first I loved how it would detect my movement from about 7 feet away as soon as one entered the bathroom and it would light the rest of the way to the "toilet room" so it didn't require turning on the uber-bright bathroom lights to get to the toilet room (which are visible from the bedroom and sometimes annoys a sleeping spouse.) The green color was perfect for our bathroom colors (even though when the bowl light comes on it doesn't light up enough for you to see the rest of the bathroom decor). I got curious what the "carousel" colors looked like, I'm not a fan. The red looks like a bowl full of blood, the yellow like a bowl of pee, so I wanted to go back to the green only. Chose the green, as per directions, didn't get the flashing light showing it was activated. However, it did seem to work, it came on when it detected motion... and it stayed on. Only way to get it to turn off if to turn on a light, but when it goes dark again the device turns right back on and stays on. And it's not motion, I can go into the bedroom and see in the bathroom mirrors it is staying on. I left it for an hour... still on. Tried changing colors, taking out batteries, putting them back in, going back to carousel mode... nothing seems to work to get it to go back to working how it should. The motion detector works to turn it on initially after choossing the color, but whatever is supposed to detect motion now no longer turns the device off when there is no more motion. Edit: Two days later, after tinkering with this thing and the buttons for a long time yesterday hoping to make it work as it did before (no go... It still turns on and stays on (motion detection no longer turns off after 45 seconds like it did before, as its supposed to, but now even several hours after no motion it stays on) I was curious to see if my review had been posted on Amazon. What is up with all the recent reviews after mine 2 days ago that say they got the product free for an honest unbiased review? Am I the only person in the past few days who actually was a sucker enough to pay for this product? Are all those good reviews after mine fake because they all seemed to like the product but have the disclaimer saying they got it free... Are these people for real (Did they really try the product or just give it a good review because giving high reviews makes them more likely to get more freebies later?) Maybe the people getting the free ones are getting theirs from a good lot and not like the lemons that I, and several other one-star reviewers, paid for. Edit: talked to a friend about the whole high ratings/ disclaimer for "honest reviews" .... Found out there are websites where you can get goodies offered on Amazon for free or at a discount if you review the item and include such a disclaimer that you you "honestly reviewed" the item and send a link to that review after it has been posted on Amazon to prove you reviewed it and included that disclaimer. The more reviews you post the more/better offers you get but people also say if you always give out 5 star reviews you'll get many more offers and get fewer if you give any low star reviews. And taking a quick peek at the people who reviewed this product with 5 stars around the time I got this lemon of a product ... Many of these reviewers you can see all the products they review are for free or at a discount and everything they reviewed got 5 stars. These orders come up as Amazon-Verified but often they got the items free or a 99% discount and paid pennies for it (plus shipping charges, but no shipping charges for Prime members). I wish Amazon would separate these reviews from those that actually paid full price for the item.... This is something I'll now be on the alert for with future purchases.
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