9pc Electric Drum Set w/ 5 Padsm 2 Crash & 2 Kicks

Bought these drums for my son who was so excited to be able to learn to play drums. Got it out and hooked it up and almost everything worked. Bass, toms, snare and high hat work perfect but the cymbals dont work. I figured it must be the connectors so I went to guitar center and got all new cords... That was not it. I plugged those pads into tom slots and they worked fine so it is just the cymbals on the module. We also have 1 pad that is not working at all either. I sent an email to support this morning and decided to go ahead and give them a call. As of right now I have been on hold for 40 minutes. They just answered the phone to transfered to an answering machine. Not very happy at all right now. Edit: I called Pyle customer care, or lack there of. After waiting approximately 40 minutes the agent answered the phone. After explaining my issue he promptly transfered me without my knowledge to an answering machine. I left a voicemail stating my issue and hung up... did I get a call back.... NO! So, I decided to email. Emailed and got an answer saying to send in the defective products along with fifteen dollars to cover shipping if they find the product was defective. Needless to say the drums are going in the garbage and I'll quit trying to cheap out and go with the Yamaha drums I had originally planned on buying in the first place. Update: The head unit quit working last night. These things are junk and their customer care BLOWS!