Top positive review
Best thermostat
By Aubrey on Reviewed in the United States on June 4, 2025
Can’t go wrong with this thermostat. The only model we like to use. I am sure the newest is good as well, but at a much higher cost. This works very well, I can connect to it from my phone and change on the fly, and we have enjoyed them in multiple homes for a decent price.
Top critical review
12 people found this helpful
wifi died after 6 months, buyer beware
By HULKGAMECRIT on Reviewed in the United States on May 13, 2024
outside the fact google dared to use motherboard components that cant survive even a year of use, theres some pretty large flaws with the app. you cant sync ur nest to your phone in the case of a problem, you cannot connect the nest to your pc via usb to troubleshoot anything on the device even tho it has a usb port . the app cannot tell when wifi has died. it enters an endless loop of hunting for a signal or blaming ur house when the device fails its job there no firmware updates online, so if anything bad happens during an installation or upgrade ur basically sol, this imo is unbelievable outside all of this, the app cant easily tell if ur home via ur phone, it maybe senses only once or twice a day max meaning it always runs the ac for hours until finally entering evo mode. its a simple api call but maybe google felt like they wanted to save money so they limited the interaction. they should have come up with a better solution. its a power waster. take away: go find a smart thermostat that aint a google product. the name of the game is useful functionality, easy programming, easy repair, and easy diagnostic. google was sloppy on everything involved and now im facing rmas because i decided to trust them
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