Top positive review
2 people found this helpful
Great Printer, Great Value. I'm A Happy Camper.
By Wendy L. on Reviewed in the United States on July 29, 2025
Oh, how I loved my old Pixma MG3620 before it fell victim to a faulty set of ink cartridges. I knew when it came time to replace it that I needed the same model. Luckily, Amazon still sells this one, but at half the cost of my old one. Score! The printer connected to our WiFi with no problem and was extremely easy to set up. Since this unit replaced an older printer of the same model, I'm already familiar with its function. The test prints I made were clear and crisp; the colors were vibrant and the black printing legible with no print artifacts left on the page. I still haven't had the opportunity to test a photo print because I haven't located my photo paper, but as soon as I do, I expect nothing less than a perfect photo print because that's where Canon printers excel. I use my phone and the Canon PRINT app on my Galaxy S23 to scan photos. I love that I can scan up to 100 photos in one batch, or scan documents in PDF format and save them into one file. I've never loved a printer and its functionality more than I have this particular Canon model, which is why this is my second Pixma MG3620. I hope I have much better luck with this one, and it won't be brought down by a set of inferior ink cartridges like its predecessor.
Top critical review
2,377 people found this helpful
I should have listened
By SurferGirl on Reviewed in the United States on August 5, 2022
Admittedly, set-up for this CANON MG3600 PIXMA PRINTER was not intuitive - but after referring to 3 YouTube videos, I got it up & running. I successfully printed 5 return labels, applauded my abilities, wildly denigrated the whining idiots who'd posted negative reviews, and went on with life. 2 months later, I attempted a print job using both sides of the paper, and it jammed. I cleared the jam, reset the printer, cleared the job from my laptop, and initiated the same job anew - this time asking for print on a single side. The printer - still fully, wirelessly, connected - spit out 2 clean sheets of paper, made a few noises, stopped, and generated an error message on my laptop indicating printer was jammed. I went to the Canon website and read their troubleshooting suggestions. I also spent some time on Google, where the following phrases auto-populated in rapid succession: - canon mg3600 series printer not responding - canon PIXMA stopped working - canon PIXMA not printing wireless - canon PIXMA wireless not working - canon printer not responding WIN10 - canon mg3600 not printing IOS - canon printer not working with MAC - canon printer not working with DELL - canon printer not working with PC I began troubleshooting. I took printer back to factory resets, reset the printer, cleared the jam, cleared the job from my laptop, and initiated the single-sided job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I deleted software/drivers and reinstalled, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I turned off the printer and turned it back on on, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I unplugged the printer, plugged it back in, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I unplugged the printer, waited overnight, and plugged back in, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I tried calling the CANON HELP LINE. After 20 minutes navigating the IVR, the uncontrollable, hysterical laughter started. I unplugged the printer, lifted it approx 4 ft in the air, and slammed in into the floor. I'm not optimistic about further troubleshooting.
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