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29,390
3.9 out of 5 stars

Top positive review
26 people found this helpful
Excellent printer for the price!!
By David B on Reviewed in the United States on March 27, 2025
I recently purchased the Canon Pixma MG3620 wireless printer, and I have to say it’s been an excellent choice for my home office. The setup was quick and easy, especially with the wireless connectivity feature. I was able to connect it to both my Wi-Fi network and my devices without any hassle. The printer is compact, so it doesn’t take up much space, yet it’s built sturdy and feels reliable. Text comes out crisp and clear It’s also fairly fast for the price, handling everyday printing tasks with ease. I really appreciate the convenience of wireless printing from my phone and laptop. Whether I'm at my desk or across the room, I can send prints without being physically connected, which is a huge time-saver. The Canon Pixma MG3620 is also compatible with various apps, making it easy to print from my mobile devices. In terms of cost, it’s affordable both in terms of the initial purchase price and the ongoing ink costs, which is always a consideration when buying a printer. - Easy wireless setup and connectivity - Compact and space-saving design - Great print quality for documents - Affordable initial cost and ink replacement - Mobile printing compatibility - Can be a bit noisy during printing, but nothing too distracting Overall, the Canon Pixma MG3620 is a reliable, efficient, and budget-friendly wireless printer that delivers solid performance for home or small office use. I’m very satisfied with my purchase and would highly recommend it to anyone looking for an affordable printer.
Top critical review
91 people found this helpful
Astoundingly unreliable over wifi! (UPDATE: And other problems.)
By Jeffrey P. Lilly on Reviewed in the United States on December 8, 2017
****UPDATE: We resolved the reliability problem by never using wireless printing for more than one or two pages (after confirming with our service provider and testing on multiple routers that it is *not* a problem with our wifi), but we've discovered further issues as we've used this printer over the past year that make me regret this purchase. (1) Double-sided printing is also unreliable and only works with certain mobile devices despite the settings being exactly the same (we've never succeeded in getting it to work with a computer, only phones). (2) Borderless printing results in a drastic decrease in the quality of the image even when all other settings are the same. Apparently this has been a known issue among users with many different Canon printers since at least 2014 (!!!) but Canon has refused to acknowledge the problem, let alone attempt to fix it. Some reviewers on the help forums recommend switching to an HP printer if you plan to do a lot of borderless printing. (3) As usual, ink runs out quickly. But on top of that, the printer will switch to printing out lower quality/washed out images even before ink is used up. Presumably this is to prolong the ink that is left, but the result is that you start getting washed out prints after using less than half of an ink cartridge. The first time this happened, I made the mistake of replacing the ink in order to get full-color print-outs again -- what a waste of money! A work-around for this problem is to delete the printer and reinstall it on your computer; this will prevent the computer from automatically sensing remaining ink levels and lowering the quality to compensate, unfortunately you have to do this every time you start a new print job. What a waste of time. Overall, I would NOT buy this printer again and would definitely NOT recommend it to others. It's not worth the money unless you need a super cheap way to scan in and make copies of your standard text documents. It's too much hassle and money to use for photos and images -- save yourself the headache and buy yourself a nicer home printer (and just get prints made somewhere where at least they're accountable for the quality). **** Original Review Below: Astoundingly unreliable! I would say that it drops print jobs upwards of 70% of the time, which means wasted ink and sheets of half-printed pages and (if you're trying to handle a double-sided print job) sometimes even more if the remaining pages then get printed out of order. If you're printing anything longer than a few pages, you have to sit and monitor it while it prints to make sure this doesn't happen. I'm thinking we'll probably have to buy a cord to connect the printer to the computer directly in order to ensure no more dropped jobs, so it was a waste of money to get a wireless printer. I know for sure this is not a problem with our wifi connection, as no other wireless device in our home has this kind of trouble and the printer sits in the same room as our router. Also, when we first set up the printer (several months ago now) it was an incredible hassle and took three hours of trouble-shooting. The set up *would not work* with our computer. I had to download the app and use my smart phone to set it up b/c there was no way to use a computer to input our wifi password -- this functionality is only available if you use the mobile app. WTF WHY?! This is absolutely idiotic and frustrating, since the majority of printing is done from a computer, not your phone. Also, there was no indication in any of the trouble-shooting FAQs provided by Canon that this very simple step was not available via computer, only on the mobile app (even just pointing that out in the manual would have saved me hours of wasted time trying all sorts of work-arounds). The printing itself is... fine.** [See update. It's not fine.] No complaints. Haven't tried the photo printer yet. The scanner is not super great quality for images but will work fine for copying printed documents. But if you want a wireless printer/scanner, I can't recommend this -- it's a nightmare of counter-intuitive steps to set up and once it's set up, it's a coin toss whether or not the printer will drop its connection and cancel your print job without finishing.

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