OtterBox Trooper Cooler, 20 Quart

We have had this cooler since May of 2020. It holds ice really well esp for being soft sided. The distinguishing feature of this is the latch close. The comparable cooler from Yeti has a zipper, we also have that product. That zipper is almost impossible to use, and then the teeth broke, and you have to have proof of purchase for their warranty program. This cooler, we did break the latch on and the warranty claim could not have been easier. You have to go to the Otter box website for the correct phone number (not what Amazon has listed) and they will walk you through replacing your item, easy peasy. This is an awesome functional product, and that customer service experience will make me a repeat customer for life.