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4.2 out of 5 stars

Top positive review
3,881 people found this helpful
The Echo's Little Sister Is AMAZING!!
By Deanokat on Reviewed in the United States on April 2, 2016
IMPORTANT UPDATE (3/8/17): As you read my original review, please be aware that Amazon announced in early February (2017) a new firmware update that allows Amazon Tap owners to enable a hands-free option! By going into "Settings" in the Alexa app, you can now choose the hands-free option and have your Tap respond to voice commands without touching it, just like the Echo and Echo Dot! This is a fabulous development and something Tap owners have been hoping for. Thank you, Amazon! Since the lack of hands-free operation was the one major shortcoming of the Tap, this wonderful little device has now gotten a whole lot better. One thing to keep in mind, though, especially if you use your Tap on battery power: The hands-free mode will drain the battery more quickly, because it requires the microphone to be on at all times. But since you can easily toggle between hands-free or regular tap mode using the Alexa app, you can pick and choose how you want to use your Tap for maximum battery life and convenience. ------------------------- I admit that I was a little skeptical when Amazon first introduced its Echo device. But I decided to buy one anyway, thinking that if I didn't like it I could easily sell it. After all, back in the early days of the Echo it was in very high demand. So the financial risk associated with trying it was minimal. Today, as an avid music listener who loves to cook, I'm thrilled that I decided to give the Echo a try. I had wanted a device that I could stream music with in the kitchen, and the Echo’s hands-free voice control made it very appealing. But how would it sound?? That question was quickly answered as soon as I set up and started using my Echo. The fact is, I was absolutely blown away by how great it sounded; and how well it worked. I grew very used to the many features of the Echo, but I wanted to take them with me when I left the kitchen. And as wonderful as the Echo is, it’s not very portable. There’s this little thing called a plug that has to remain in the wall in order for it to work. Enter the new Amazon Tap. The biggest reason I was so excited when Amazon announced the new Tap was because of its portability. With a rechargeable battery that offers up to 9 hours of playback, along with its compact size, the Tap is made to be taken places. I can now carry all of the fabulous features that I have on my Echo into other rooms of my house, the backyard, the patio, the garage, or even places away from home. I mentioned before that I listen to a lot of music, and I happily pay a small annual fee to store all of my music in Amazon’s Cloud. As a result, I can take my entire music collection anywhere I go, and it’s available to play at the touch of a button. (Yes, you have to push a button on the Tap before you can tell it your instructions, but that’s a very small price to pay for total portability.) I was hopeful that the Tap’s sound would be as good or better than the Echo’s, and I was not disappointed. With its dual stereo speakers and 360-degree omni-directional audio—with Dolby—the Tap sounds AMAZING! Trust me: I’m pretty fussy when it comes to how my music sounds and I am blown away by what I hear coming from the Tap. I own a Bose wireless Bluetooth speaker that I’ve used for streaming music and I can honestly say that prefer the sound of the Tap. Some people may think the Tap doesn't have enough bass response, but I think the overall tone is just right. What makes the Tap even more impressive is its compact size. This thing is a cylinder that’s only 6” tall and 2-1/2” in diameter. And it’s loaded with dynamic sound and a boatload of voice-controlled features. With Tap, I can play music from my library, Amazon Prime Music, Pandora, IHeartRadio, Spotify, and other sources. I can ask it to tell me the news, the weather, or the score of my favorite sports team’s game. I can ask it what the status of its battery is. I can even use it to order a pizza or control my WiFi thermostat (I have the Sensi Wi-Fi Programmable Thermostat 1F86U-42WF for Smart Home, Works with Alexa). It really is an amazing device. It even functions as a Bluetooth speaker for streaming music from any Bluetooth-enabled device. As expected, the build of the Tap is top-notch. Amazon has certainly become a quality device maker, and the Tap shows off that fact beautifully. Its design is simple and intuitive. The Talk button is easily accessible on the front of the unit and the playback controls—Play/Pause, Previous/Next, and Volume Up/Down—are right on top. In addition to the microphone, there are also five LED indicator lights on top, and they pleasingly light up as necessary to show that the Tap is responding. The Power button, a 3.5mm audio input, Micro-USB port, and WiFi/Bluetooth button reside on the back of the unit. (Note: There is no headphone jack, which is a bit surprising for a portable device.) The bottom of the Tap is non-slip rubber, and the top is smoother rubber. The sides are covered with a fabric mesh. Setup of the Tap is virtually effortless. The device went from its impressive packaging to being up and running in about 3 or 4 minutes. The Alexa iOS app really is fantastic and makes setup a breeze. (I wish more makers of WiFi-enabled devices would learn a thing or two from Amazon in this regard.) My only concern about the Tap is a relatively small one: I’m just not sure how well it will hold up over time. If I’m going to be carrying this little baby around everywhere I go, I’m hoping that it will withstand minor bumps or drops. I did order an Amazon Tap Sling Cover - Black for it, and I think that will help keep it safe. But the one big drawback of the sling cover is that the Tap won’t fit into the charging cradle while it’s in the sling. You can still charge the Tap by using the Micro-USB connection in the back, but the convenience of the charging cradle is lost. And that’s a shame, because the charging cradle is a nice, simple way to charge the device. I wish Amazon could’ve thought of a way to protect the Tap while allowing you to use the charging cradle, too. (Also, maybe supplying an optional lanyard would've been nice.) One more thought: I wonder a bit about the lifespan of the battery. After all, I don't think it's replaceable. All in all, I couldn’t be much happier with the Amazon Tap. It really is the Echo’s little sister, and it gives me all the functionality of the Echo with one big bonus: total portability. Some people might be put off by having to push the Talk button in order to communicate with the Tap, but like I said before: That’s a very small price to pay in exchange for being 100 percent cord-free. At the introductory price of $129.99, the Amazon Tap is an incredible bargain. It’s one of the coolest technological devices I’ve ever owned. As great as the Echo is, in my mind the Tap is even better. Alexa, I’m in love all over again. UPDATE Re: Durability (4/13/16): A few minutes ago, one of my cats knocked my Tap off of a table in the living room. The Tap, which was streaming music from the cloud, fell about three feet, directly onto a hardwood floor. I have to say, I was more than a little bit worried. But the Tap kept right on playing and there is absolutely no damage to it at all. And my Tap is totally naked (I do not use the protective Sling with it). This makes me feel pretty good about the overall durability of the Tap. :) UPDATE (5/3/16): I still love the Tap, but there's one thing I've found very annoying. I've been using it on my bedside table of late to play music while I'm falling asleep. Unfortunately, the Tap's power button is lit up by a very bright LED, and it stays lit while music is playing. If my head is close to the table next to my bed--and it frequently is, because I sleep on my side--the light is a distraction. So I've had to move the Tap down to the floor to get the light away from my face. I wish they would've chosen a more muted light for the power button. Or maybe provided an option to dim or turn off the light completely.
Top critical review
1,083 people found this helpful
Amazon's Tap was One Big Headache for Me!
By Marius, Princeton, NJ on Reviewed in the United States on May 15, 2016
I bought a Tap because I was so happy with the Echo as well as the Echo Dot. Both of these work flawlessly in my home. The Tap...well this is a horse of a different color. Let me explain to you what I mean. I set up the Tap and it seemed to work fine; however, next time I tried to use it, it had disconnected from the Internet, and I had to reconnect it. This seemed odd as this never happened with either the Echo or Echo Dot. This same behavior, however, continued. Every time I tried to use the Tap, I had to reconnect it to my Wi-Fi. This was extremely annoying as you can imagine if every time you tried to use any of your "smart" electronic devices, you had to reconnect it to your Wi-Fi. So I called Amazon (boy, what a headache just to find out how even to reach their Tap support) and explained this odd behavior to one of Amazon's tech support people. She told me the problem was that the Tap, unlike the Echo, was only designed for a single band Wi-Fi so unless I split my Wi-Fi router's 2.4 and 5 GHz bands and gave them each a different password and then connect the Tap only to the 2.4 GHz band, the Tap will always disconnect from the 2.4 GHz band! I thought that this tech support person was pulling my leg, as I must have 25 or 30 "smart" devices in my home--from a Roku, to Kindles, to IPads, IPhones, Fires, TVs, blu-ray players, etc. connected to my Apple Airport Extreme and not one of them exhibits this wonky behavior. So I asked to speak to a supervisor--and the Tap tech support supervisor confirmed her statement! I could not run the Tap on a double band router without having to reconnect it to my Wi-Fi with each use as it would be "confused" by receiving the double band router signal! Honestly, I am NOT an electronics expert by any measure, but it makes no sense as to why something designed only for a 2;4 GHz signal would disconnect from it and then try unsuccessfully to connect to a 5 GHz signal to which it is not even designed to connect, so it anyone out there can explain this, please do so. But that is the story Amazon is sticking to: either I buy a single band router, or split my double band router into two signals--each with separate password, or return the Tap--which is what I am doing. I must add that the supervisor could not have been nicer in offering full a full refund for the Tap--including $20 for the third party cover I purchased through Amazon for the Tap. So, I would give Amazon 5 stars for that if I could. But this is a product review, and if what Amazon's Tap support is telling me is true, I would give the Tap ZERO stars if I could. What....Amazon does not realize that people have dual band routers and that I, like am sure many dual band router owners, don't split their router signals and give separate password to each band? I still do not understand why I cannot run the Tap with my Apple Airport Extreme router, but this--folks--is the story of my experience with Amazon's Tap. I originally just felt I received a defective Tap, despite what I am being told by Amazon's Tap support. The Echo and Echo Dot---love them,,,,however, the Tap...well for me it was just one big headache and if what Amazon's support says is true, they should go back to the drawing board with this turkey!!! Amazon should rename the Tap the Dud!

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