Sharp SMD2470AS Microwave Drawer

This product did not work, right out of the box. We did not open it right after we received it because we were doing a kitchen renovation, and this microwave was going into a cabinet that needed to be built. By the time we were ready to install it, and we realized that it was making noise, but not heating up the food, it was past the 30-day return policy. As a result, this seller will not accept a return of the item. And Amazon, who I thought stood by its sellers, says that they also cannot accept a return - as it is outside of 30 days AND it is a third-party seller. So too bad for us. I reached out to Sharp and they also will not take a return. Their policy is to do a repair only. Finding a repair person is still something we have not accomplished, but that is another story. Long story short, we spent $1300 on a non-working product, and at best, we will have a "refurbished" product when/if it gets fixed. I would not buy a microwave from this seller, and I would not buy a Sharp product ever again. I know it is all "my fault" for not checking it within 30 days, but it is a very heavy product and it was not easy to remove it from the box just to plug it into a random outlet, while we were waiting for the kitchen remodel. I have never received an appliance that did not work, right out of the box, and I was naive enough to think that I would not be sold a piece of garbage. Avoid at all costs.