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574
4.2 out of 5 stars

Top positive review
3 people found this helpful
***Updated*** It's not incredibly easy to setup the Wifi, but as of right now it's working great!
By skpr77 on Reviewed in the United States on June 30, 2021
I wish the setup and connection to WiFi was more streamlined and easier. I found some great YouTube video's that help with the setup, but the video's move too quickly and you have to continually start and stop the video. In my experience, I had to do a couple things to get this to work. First of all, it is imperative that you connect this device only to the WiFi 2.4 GHz signal, because it will not work otherwise. My current router did not have the 2 separate signals, so I had to log into the router, and activate the individual 2.4 GHz signal. After that, I had to do a master reset of the Cigar Oasis system to clear everything. I then started from scratch and connected specifically to the 2.4 GHz signal, and it has worked flawlessly ever since. They have also updated the app, which has some good improvements. Right now, I am loving this thing. I am often away for up to 6 months at a time, and to be able to get notified if my device needs more water, is worth the extra price they charge for this thing. I also noticed that the fan in this device, is quieter than ever. Very happy with this thing, although when I first got it, and had lots of trouble connecting, caused quite a bit of unnecessary stress. The only thing that I do not know about, is how the device reacts to power loss, or occasional loss of WiFi signal. I likely will just reconnect, but this wasn't something I had time to experience first hand, so I'm not sure at this point.
Top critical review
1 people found this helpful
DO NOT BUY THIS!
By Amazon Customer on Reviewed in the United States on December 27, 2024
I purchased this quite expensive device a few years ago, I recently got new wifi and tried to connect to it and fat fingered something when entering the information and now the device is locked up and inoperable. I contacted the company and they said there is no way to reset the device. So if you mess up spelling anything when entering info you’re pretty much screwed out of your money. And now you have a useless piece of garbage. They only offer a one year warranty and said there is absolutely nothing they can do to help me. I would give this item a negative star review if I could. Do not purchase this device!!!!

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