Plantronics Voyager Edge BT Headset & Charging Case
$25.99
$119.99
78% off
Reference Price
Condition: Refurbished
Color: Carbon Black
Top positive review
2 people found this helpful
Superb!
By Robert H. Sass, Jr. on Reviewed in the United States on August 4, 2014
The Plantronics Voyager Edge is an impressive headset, and packs the right balance of features, usability, and comfort to make it the go to choice for high end bluetooth headsets. Let me start by saying that I have for years been a Jawbone user. Without turning this into a complete Jawbone rant I will warn those comparison shoppers out there—a group to which I belonged—beware of the latest Jawbone offering. Having been a longtime user of the original Jawbone, then the Era, I initially sought out the new Jawbone Era, despite shoddy reviews. And this, even after having read such positive reviews of the Edge. Save yourself the trouble and go with the Edge. The Edge, unlike the new Era, provides great sound quality for the people with whom you are speaking on the other end. This would seem to be a primary qualifier for any headset that you are going to drop over $100 on. After all, who wants a headset that nobody can hear you on? I have had the Edge for several weeks and regularly solicit feedback on the call quality from those on the other end. So far so good. The Edge has great battery life. I listen to a lot of podcasts, audiobooks, and internet radio with the headset. I have found this to be one of the most enjoyable features of the newer bluetooth headset capabilities. Although not scientifically based, I don’t doubt the 6 hour talk time estimate, and the handy charger case makes it very convenient to extend the time well beyond that. The Edge is the most comfortable headset I have tried out of the box. I have very small ears and have historically used a custom made insert with my headsets. Although I will continue to do so, I have been using the small silicone insert that came with the Edge and have been pleasantly surprised. I can wear the Edge for about 2 hours at a time before my ear becomes fatigued. One downside, however, is that it doesn’t form a tight seal. This means you will often have to crank the volume up to be able to hear in noisy environments. This is a fairly small quibble, and one that will be fixed with a custom ear insert. The size of the headset was an initial detractor. I was used to the tiny Era (original) and had then tried the even tinier new Era. But I found that small size definitely does not equal better quality. While the size is considerably larger than its chief competitor at Jawbone, it is not a heavy headset, and is still very comfortable. An unforeseen benefit of the Edge’s size is that it is harder to lose. Much to my chagrin, I have lost or accidentally washed my previous Era headsets (while in pants pockets) more times than I’d like to admit. I don’t think I’m as likely to do that with this headset, which is a bit meatier and more apparent when in a pocket. Finally, the sound quality for streaming audio may be the one area in which the Edge doesn’t beat out the Era. Era’s HD audio is still superior, but not by a wide margin. I’m obliged to mention this, but I wouldn’t let it deter anyone’s decision on whether to use this headset over another, particularly the Era. Plantronics has created a winner here, and I hope to have many more months and even years of good use from this headset.
Top critical review
17 people found this helpful
Excellent design - but do not upgrade firmware
By Richie on Reviewed in the United States on August 27, 2014
I changed my review from 5 stars to 1. This is my 4th voyager replacement. The headset eventually will not connect or gets stuck in "MEDIA audio." My Jaybird Bluebuds X works fine so the Voyager is the problem - its too new and buggy. This is the best bluetooth headset I have used to date. I had the Blueant Q2 which only lasted a year after the power switch broke from normal use. It is expensive but worth every penny. The charging case is ingenious as I don't have to keep charging the device every night. Instead I charge the case every few days. The charging case also protects the device when not in use. The Edge headset connects to my Samsung phones and my Apple MacBook Pro instantly, like in 1-2 seconds flat. The audio quality is superb both from the speaker and mic. The build quality is excellent and water resistant. I can connect to any bluetooth device instantly (Maximum 2 devices) without having to reset the device when the pair list is full such as with the blueant. The firmware is upgradeable and I upgraded it with the latest release using a USB cable connected to the PC using the Plantronics MyHeadsetUpdater software. What amazes me is the battery life - I get over 6 hrs! I use it to listen to streaming and downloaded podcasts/audio while exercising. The range is also fantastic, at over 40ft away and through one wall only then did the headset's audio started to stutter. The only con with the device i would say is the eargel. It hurts the inside of your ears after prolonged use. The headset stays very stable in the ear and does not drop downwards with time. I don't use the earloop as I wear glasses. The 3 switches on the device are easy to use and are placed ergonomically. I would have liked the play/pause button to work with just one short press instead of a long press. Plantronics supplies a 12V 1Amp USB car charger with the Edge. I would have preferred an AC adapter. I'm impressed, Plantronics have sure put a lot of thought into this device. It feels very solid, durable and works well. UPDATE 2.Jan.2015: Do not upgrade the firmware to v24 or V28. The headset gets stuck into media audio only and you can't get phone audio back. This device has no hardware reset procedure so you will have to ship your device back. This is my fourth headset that this has happened to.
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