Top positive review
Worth the Premium – Cleaner, Better Scent, and Cat-Approved
By Ryan on Reviewed in the United States on May 15, 2025
What I Liked: We’ve been using the PetSafe litter box system for years and have tried both the original and this lavender-scented version. Out of the two, our cat clearly prefers this one—there’s noticeably less litter being kicked out during normal use, even with the cover installed on the automatic box. That alone makes cleanup far easier. The lavender scent is subtle but effective, and it does a better job masking odors compared to the original unscented or lightly-scented versions we’ve used in the past. The pre-filled, disposable trays are the real winner here. They make the whole process nearly maintenance-free, and while the cost per tray feels premium, the convenience and cleanliness more than justify the price. Swapping trays is fast, hygienic, and hassle-free. What Could Be Better: Not much to complain about unless you're focused solely on price. It’s more expensive than traditional litter, but that’s the tradeoff for convenience and odor control. If you’re already using the PetSafe system, this is the version I’d recommend. Bottom Line: Easy, clean, and preferred by our cat. If you’re already in the ScoopFree ecosystem, this lavender refill tray is a great upgrade from the original. Worth the premium for peace of mind and less mess.
Top critical review
Decent but Not Perfect
By trot on Reviewed in the United States on April 25, 2025
I’ve been using the PetSafe ScoopFree Crystal Cat Litter for a few weeks now, and while it does the job, there are a few things that could be improved. On the plus side, the litter absorbs moisture well and the fresh scent isn’t overpowering, which is nice. The crystals also help with odor control, and I’ve noticed that the litter stays relatively dry, which is a big plus for keeping things cleaner. The refill trays are convenient and easy to swap out, and I like that they come with a fresh bag of litter included. It makes replacing the litter much quicker than using traditional methods. However, I did have a couple of issues. While it controls odors for the most part, I’ve found that after a few days, the smell can start to come through a bit, especially if I don’t clean it as often as I should. Also, my cat doesn’t seem to love the texture as much as regular clay litter. She’s more picky than I thought, so I ended up having to mix in a bit of her usual litter to get her to use it. Overall, it’s a decent product, but it’s not perfect. If you’re looking for convenience and an easier cleanup, this is a good option. However, I’d recommend trying it out first to see if your cat likes it, and be prepared to replace the trays fairly often to maintain odor control.
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