Buffalo DriveStation 3TB USB 3.0 Hard Drive

Well, that was frustrating. I got this drive as a gift from my fiance. I'm a former computer technician. It was an excellent gift. Unfortunately, after a week or two and very limited, appropriate use, it stopped being recognized by computers. USB chipset in the drive probably died. It happens. So I contacted Buffalo, and did an RMA. It was a little bit of a pain in the neck, but they weren't too bad about it. I sent them the drive. They Fedexed back the fixed or replacement drive. Fedex did not do what they normally do and come into my apartment building and drop the drive off at my apartment door or mailbox, nor did they leave a note. Instead - at least as far as I can tell from what they said - they left the drive on the building's front doorstep. My apartment was in a busy part of town with a wide variety of people passing by. There is essentially zero chance that a box left on the building's doorstep, a couple of feet off the sidewalk, is going to make it to me. Indeed it did not. I assume it was stolen, although I suppose it's possible Fedex never put it there at all. This started a months-long saga in which I tried to get either Buffalo or Fedex to take some responsibility. Buffalo's position was basically that once they gave the box to Fedex, it wasn't their problem. Fedex's position was that a) they delivered it, which in essence they didn't; and b) they couldn't do anything just because a recipient complained; they needed a complaint from the sender, which Buffalo wouldn't do. So, basically, we paid a couple of hundred bucks to use a drive for a few days, plus the pleasure of God only knows how many hours arguing with Buffalo and Fedex. Thanks! Quite sure I'll be avoiding both as much as possible in the future.