Logitech LOGITECH BCC950 #2 Logitech BCC950 Desktop Vid (Open Box)

Don't waste your money, the quality is horrible, and customer service is even worst. Last time I buy a Logitech product. I have bought this item from Amazon knowing that Logitech is a respectable brand that I have used in the past. To my extreme disappointment the unit that I received had a manufacturing defect that the stand to extend and connect the camera to the base unit would not fit (alignment issue and bad tolerance in manufacturing). The camera fits perfectly well on the base unit directly on its own without the stand. I have written to Logitech to complain about this and to ask for a replacement stand. The Logitech support staff have been sending me in loops and playing bing bong with me ever since! The asked for a copy of the Amazon Invoice, when I provided them a copy they said in their own words "THIS IS NOT A VAT INVOICE" Logitech would not accept the Amazon invoice that I sent them from amazon.com site! The last exchange Logitech rep Mr. Alfonso says and I quote "Unfortunately, we cannot arrange a warranty exchange in this case as it is a product from Amazon with only a few weeks of life." Why does Amazon sell such products from lozy suppliers and vendors? For an expensive accessory such as the Conference Cam to have the company making the item questioning your honesty, finding excuses, and then saying in their own words as Mr. Alfonso have said the product has a few weeks of life! My only mistake is that I trusted Logitech brand in the past and when I opened the box I discarded the packaging. Not thinking that I would have bought such a bad product, thats why I can not send the item back to amazon. Thats my only fault. Never, never again buy from Logitech Horrible Experince, Horrible Customer Service. Great companies shine in moments of difficulty and Logitech is clearly a volume pusher that doesn't understand the value of creating excellent customer value and service.