Logitech LOGITECH BCC950 #2 Logitech BCC950 Desktop Vid
$126.50
$168.90
25% off
Reference Price
Condition: New
Top positive review
37 people found this helpful
A perfect mid-level conference option for smaller teams
By Dean Bentley-Falcke on Reviewed in the United States on April 27, 2018
If you frequently have to hop onto video conferences (or even audio conferences), this is a great solution between using your built-in laptop camera and a full-blown standalone conference unit at the price. There doesn't seem to be many options at this price point and functionality. Pros: - Simple setup and works immediately. - Great camera - the height is perfect and the zoom and adjustable angle is a massive upgrade from laptop cameras - The standalone camera has many benefits versus having a device attached to your screen, including better for more than 1 person on a video con. - Mic quality is clear and very receptive - Speakers offer a great solution for a small boardroom - The little remote is a cool toy to adjust the camera without reaching for the unit during a conference (plus mute buttons) - Physical mute and call drop buttons on the device (versus trying to figure out on whatever conference software you're on where to mute your mic) Cons: - It's not very portable. It has a separate power supply, plus USB cable, so it is a bit of a mission to move around from room-to-room if that's what you need it for. - It can feel a tad dated with limited additional software (but it is designed to just work, and work with any video software) Overall, I would recommend this if it suits your needs and your budget.
Top critical review
10 people found this helpful
Extremely disappointed in Logitech Service & Quality
By Basim M. Al-Saie on Reviewed in the United States on June 2, 2014
Don't waste your money, the quality is horrible, and customer service is even worst. Last time I buy a Logitech product. I have bought this item from Amazon knowing that Logitech is a respectable brand that I have used in the past. To my extreme disappointment the unit that I received had a manufacturing defect that the stand to extend and connect the camera to the base unit would not fit (alignment issue and bad tolerance in manufacturing). The camera fits perfectly well on the base unit directly on its own without the stand. I have written to Logitech to complain about this and to ask for a replacement stand. The Logitech support staff have been sending me in loops and playing bing bong with me ever since! The asked for a copy of the Amazon Invoice, when I provided them a copy they said in their own words "THIS IS NOT A VAT INVOICE" Logitech would not accept the Amazon invoice that I sent them from amazon.com site! The last exchange Logitech rep Mr. Alfonso says and I quote "Unfortunately, we cannot arrange a warranty exchange in this case as it is a product from Amazon with only a few weeks of life." Why does Amazon sell such products from lozy suppliers and vendors? For an expensive accessory such as the Conference Cam to have the company making the item questioning your honesty, finding excuses, and then saying in their own words as Mr. Alfonso have said the product has a few weeks of life! My only mistake is that I trusted Logitech brand in the past and when I opened the box I discarded the packaging. Not thinking that I would have bought such a bad product, thats why I can not send the item back to amazon. Thats my only fault. Never, never again buy from Logitech Horrible Experince, Horrible Customer Service. Great companies shine in moments of difficulty and Logitech is clearly a volume pusher that doesn't understand the value of creating excellent customer value and service.
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