Downy Fabric Softener Dispenser Ball

Got this today. Opened the box, the float and the pull ring and the small pole that holds the pull ring was all pulled apart and laying inside of the ball. That was not easy to get all of that out. Once I did, each time I pulled the ring out, the ring would pop off of it, the rest fall into the ball, and well, nothing works right. I got it together, washed a load, and it never did open. Big disappointment that whoever put this together sure screwed it up. I had to use small pliers to get everything out of the ball and put it all back together, and you can not pull on the ring without it falling completely apart again. NO comment from the seller, go figure! Not worth sending it back, but I should! Annoying buying something that is already broken when you recieve it!