Top positive review
10 people found this helpful
Love my new oven!
By VanillaMallow on Reviewed in the United States on March 27, 2015
After researching for several months online, and at amazon for a simple, good quality, affordable, no non stick interior convection oven, I decided to order the waring pro tco650 digital convection oven. I had emailed and called waring to verify that this oven had NO non stick coating on the interior as well as the included crumb tray and baking pan, talked to two different customer svc reps, they both said that none of their ovens have any non stick surfaces anywhere. I had also contacted oster cust svc, the rep there said first that their ovens do have non stick coating, Xylene to be precise, then she changed this to saying, no, their ovens had no non stick coating at all. Somewhere, I didn't quite trust this, so I went with waring. So glad I did! I selected 2 day shipping from amazon, as I needed to get my oven quickly, and my package arrived the next day! Couldn't wait to unpack it. Very nicely packed. I read the instruction booklet first, then turned on the oven and let it heat through a cycle before using it, as the manual suggested. Then my new oven got it's first job. I used the convection bake mode, and baked some butternut squash cubes in a glass dish. Surprised me how fast the oven preheated - about a 1/4 of the time our large oven would take to preheat. Convection fan was quiet as well. I didn't use the timer on oven, used a separate portable digital timer. Squash came out perfectly, a little crispy on the outside, moist and tender on the inside, just the way I like it. Baked fast, again, took much less time than our big oven. Next day, I fixed up a pan of cornbread, used convection bake again, quickly had a browned, beautifully baked pan of hot cornbread! This oven browns and bakes so evenly. With our large oven, I always had to turn the pans around as the back part of the oven would brown things before the front part. Also, always had to watch some breads and cakes because they would burn easily. I love how this wonderful oven performs! It's quiet, and it seems like the back, sides, and even glass door do not get excessively hot, which is nice. The glass door feels substantial, and the hinges seem well made. I like the digital pad for settings, and the knob to set the temp in 25 degree increments works well. I also like that I don't have to use the oven's built in timer to be able to use the oven. Just press the on/off button. A previous oster convection oven that I purchased at walmart, (and then returned as it was non stick on inside,) would not start or turn on at all, until you set the timer. In regards to the timer on the waring oven: I did not find it so loud as to be annoying. I like how the timer rings 3 times after the oven is preheated to let you know that it is ready to go. The ring seems to be loud enough so you can hear it, but not blowing you out of the room. I put my oven in our spare room on the "window counter," where there is plenty of room for it. I bought 2 large stainless steel sheet pans that I inverted and put on the counter, then put the oven on top of these, just to protect the counter from the oven, this works great. I am learning which pans/glass dishes fit in my new oven, I had hoped a 9" x 13" pan would fit, however it doesn't. I purchased a glass 8" x 8" baking dish that fits nicely, and a 7" x 9" rectangular pan that almost fit; I bent over the handles so they weren't sticking out, then this pan fit just perfect. I also made sure to leave about 6" of space on all sides of the oven, and I unplug the cord when the oven is not in use. The only thing I would have liked is for a second rack to be included. However, I found I can purchase another rack through the waring webstore. This oven will come in especially handy this summer, as I don't want to use our large oven, as it heats up the whole house. My new waring oven doesn't even heat up the whole spare room that it's in, which is great, especially for summer. I can see that later on, I probably will upgrade to a waring convection oven that is a little larger, so I can fit larger size pans in. I do quite a lot of baking, and could use a larger oven on down the line. Haven't tried making toast in this oven, though I am sure it will make wonderful toast as well. $84.00 for this oven seems like a very good buy, and it seems like there is also a free shipping option also, which makes this little oven a really good deal.
Top critical review
8 people found this helpful
A good product; poor customer service
By Iro-Otoko on Reviewed in the United States on March 10, 2013
I've owned this for a few days, and here are my comments: Pros: 1) Pretty large It's huge as a toaster oven. Now I can do many things that I used to do with our electric wall oven. Since it's smaller than the wall oven, it preheats quicker and should use less electricity although I don't know how much we can save on our electric bill. Also, it has convection bake option, so it's supposed to heat things up quicker and evenly. I haven't owned it long enough to judge how well the convection function works, however. 2) Nice beeping sound I see in the reviews quite a few people complain about the loudness of the beep sound. I don't understand why. Maybe they are very sensitive to sound in general. It's definitely louder than typical microwave chimes, but it's just an average loudness. It's not like fire alarm. Our wall oven beeps at about the same sound level or maybe a slightly quieter, but neither of them bothers me at all. I'm sure our teenagers wouldn't wake up from their naps even if it were placed in their bedrooms. Cons: 3) Large size This is much bigger than what we owned previously. This can be a positive, but can be a negative. 4) "WARING" warning Two big "WARING" signs (one big one at the front upper right corner above the timer and the other at the bottom of the front door) are a little too much for me. Obviously, it has nothing to do with its performance, but they draw your attention, especially the one above the timer. I think about it every time I see the unit perhaps because it looks kind of like "WARNING." It may be a minor issue, but I prefer more subtle self-advertisement. 5) Back sticking out You have to place the oven way up in front. In my view, this coupled with the issue 4) above causes the unit to draw too much attention in the kitchen. Clearly to accommodate a 12-inch pizza, the back of the unit is sticking out about 2.5-inches. If you see it from above, it's arch shape (imagine a part of a pizza sticking out) with a 0.5-inch extra spacer. The spacer is a good idea because it prevents the hot part of the oven to touch whatever is behind it. I guess the toaster oven could be a fire hazard without it. In any case, you need to allow a big space in the back. Some people commented that it overheats. It's a toaster oven. It gets hot. You just need to accept that. I don't think it's any worse than other toaster ovens. Considering the fact that they put an extra spacer behind suggests that they care about safety. 6) Timer count and beep when a target temp is reached It beeps when the internal temp reaches a target. But, the problem is that the timer starts counting down as soon as you hit START. It should start counting down when the target temp is reached. For example, if you want to heat a pizza at 425 for 10 minutes. You can't enter 10:00 to get full 10 minutes because it takes several minutes to reach 425. What happens is that when you hear the beep telling that it reached 425, the timer may be showing 2 minutes left. So, you have to guess how much time you need to have the oven heat up, say 6 minutes, and add it to the 10 minuets cooking time. So, the timer is not very useful. 7) Poor documents The manual is not too user-friendly. When I was registering the product online, I had trouble finding the model number. The box identify the product only as TCO650. Their website identify it as WAR TCO650 as Amazon.com does. The manual cover identify the product as WCO1300PC. But none is labeled as the model number. I looked at the bottom of the unit and finally found the model number, that is, WCO1300PC, the same unidentified number on the manual. It is also very difficult to read. At least, the box should have the model number to avoid confusion. 7) Poor customer service When I was trying to solve the issue 7) above, I called the customer service. A woman said that I should just look at the bottom of the product. When I made a suggestion to put model number on the box, she said she is "not with the manufacturer" and told me to tell it to them directly. Then, I sent email message to the customer service about the issue. Someone responded to me by saying, "it's not a customer service issue. I forwarded your message to marketing." It IS a customer service issue because I, as a customer was confused and giving a suggestion. They should know whoever gets the message should simply thank the customer for the comment and carry the ball from there. So, I would give the product itself 3 1/2 stars so far, but I'm not too confident with their customer service. I wonder what would happen If I need a repair or warranty service down the road. Would I get a runaround? So, the final verdict is a generous 3 stars.
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