Top positive review
1 people found this helpful
Sleek, simple, and comfortable.
By Jonathan M. Hyland on Reviewed in the United States on January 9, 2014
I picked up the Imperator after returning the Mamba. Unfortunately, the Mamba was a bit too big for my hands and reaching the thumb buttons was a bit of a strain. After researching Razer products more, I chose the Imperator specifically for the ergonomics and the adjustable thumb buttons. I can say that this is one of the most comfortable mice I've ever used. My hands fit comfortably such that my index, middle, and ring fingers rest easily on the left click, scroll wheel, and right click (respectively). My thumb easily reaches the buttons when adjusted on the "Back" setting. Like other Razer mice, the Imperator is now "Synapse 2.0" enabled. This is Razer's configuration software where you can configure each of the mouse's buttons, program macros, manage different profiles, and calibrate the mouse. The Imperator also offers several sensitivity settings depending on your needs, which can also be adjusted by mouse buttons (by default, the two center buttons increase/decrease sensitivity). Finally, profiles can also be linked to a specific program - handy for gamers who require different settings for different games - and they are cloud synced. If you're the sort of person who travels and brings your mouse along with you, then this is extremely useful. All you have to do is install the Razer Synapse program on the new computer, log in, plug in the mouse, and off you go. If there's one criticism, it's that the color of the scroll wheel and logo (a pretty nice Ice Blue) cannot be modified - although you can turn them off. Overall, this is a great mouse that even a casual user, working professional, or gamer can use. Note: the ergonomics are made for right-handed mouse users.
Top critical review
15 people found this helpful
Pleasant to Painful
By BrianWilkinson on Reviewed in the United States on December 19, 2012
I was pleasantly pleased once I received my razer imperator 2012 in February 2012. I liked the ergonomics, it tracked well and I was pleased with the on the fly DPS changes. I had some issues with bumpy tracking but dealt with it. My pleasance was then replaced with pain, when my top button quit working. Also the tracking got worse. It was similar to an old track ball mouse that was dirty. I called razer and they said they would have someone contact me via email. The email hassle began. After about 3 weeks of repetitive email correspondence. I found that I would have to pay for return shipping for their defective product! After speaking with supervisors, via email, it seemed the only way to speak with one, I realized there was no way around and I agreed to pay shipping and requested an RMA. Two more weeks and I receive no reply. I email again and they said they sent me an RMA and sent me the copy of one. By this time the RMA which lasts for 30 days is expiring. I email again and ask for a new one, I get the same script that they would handle it. The product is ok when working, but if you have a problem, it switches to another company. One that seems happy to get your money but turns it head once you have a problem. I am still awaiting the RMA. I was going to purchase a razer keyboard, but I am not happy with customer service. So I am looking at alternatives to razer. If you have a razer and it works well for you I am happy for you. But, I feel for you if you have to deal with customer service.
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