Top positive review
48 people found this helpful
EX-TERMMM-I-NAAAATE....hair!
By Joshua on Reviewed in the United States on August 30, 2019
Oh boy, do I have a lot to say about this thing and order in general. First things first, let's talk about the actual vacuum itself. Actual Product Review: As you can see in the pictures above, there are 2 before, 2 after and 2 showing the canister after. Keep in mind I have very low patience and that sheet covering his dog bed is a queen sized sheet, wrapped around it sloppily to kinda help keep the actual Serta dog bed I bought for my dog in as great of condition as possible. I say this because the sheet is very loose and it got very annoying trying to hold it down and tight to allow the vacuum to do it's thing. But any where it'd cooperate (and even where it wouldn't, for the most part), you can see that this thing worked and it worked pretty great if I do say so myself! I do feel like if I had continued, it would have had no issues getting a majority of what I left behind. Now I gotta play vacuum my floor with this little thing since it works so much better at picking up his dog hair then my actual vacuum does. Will probably look into getting a better one of those sometime too! Nice little thing to note is the dog is terrified of my floor vacuum, after all, he's a dog - right? This I had him get off his bed and he actually came over while I was vacuuming it to see what was going on. He was scared, but at the same time he was more curious as to what was happening to his bed and/or maybe if I was getting hurt by this thing. Kept coming up and "nose bumping" me which is his thing to get my attention and/or wake me up to let me know it's potty time. I'd totally recommend this based off of my limited time with it and hoping it lasts at least a year. I feel at the price point, I'd be happy getting at least that out of it, anything longer would be icing on the cake. Of course I'll come back and update if I have any issues with it. Review of Delivery/Packaging: I order off of Amazon a lot and I gotta say I've never had an experience as I did today in regards to the delivery. I get notified that my item was delivered, so I go to the front door to get it. La la la, open the door and no package! I think that maybe it's at my side/carport door, so I check there. No package?! I then walk from there to the front door and notice something brown in the middle of my drive way, near the sidewalk and a good 20+ feet from where 100% of all my other packages have ever been delivered. It was my Amazon package! The delivery person basically got out of their vehicle and just placed it at the end of my drive way, out in the open for anyone to easily steal. NEVER had that happen before! I do the little "how was your delivery" thing and they don't give an option to explain what happened, so I hit up live chat. Just told them of my experience because obviously if the delivery person did this to me, he's probably done it before or will do it before. Not like there were any obstructions or anything to warrant that kind of delivery. They notate it and I go on my merry way...so I thought. I end up opening the package a little while after and while I bought it from their Warehouse (used), it stated it was "Condition: Used - Like New - Item will come in original packaging.". I took that as ya know, having original packaging and probably having everything that came with it, or at least the extra little grey nozzle this is supposed to come with at the very least. I mean, doesn't state it does, but doesn't state it doesn't neither, so I felt it was pretty safe to assume what I assumed. I open it up and there's nothing "original" about it. The vacuum and the cord that's attached to it are in a "sealed" bag. No packaging. No other nozzle. No paperwork. Nada. Not sure if this is my first time dealing with a "Warehouse" item; I wanna say it isn't? But this is the first time I've ever had it so blatantly falsely advertised that it's making me skeptical of ever risking it again. Images provided for this as well. I will say that Amazon Customer Service is the tops and more than made sure that the over all situation was rectified and I felt like a valued customer. It's one of the main reasons I shop here and would be the only reason I'd risk a "Warehouse" buy again.
Top critical review
3 people found this helpful
Must-Have for Pet Owners (with a catch)
By R. Batts on Reviewed in the United States on July 23, 2017
UPDATE: One year later, and I have to drop the rating from 5-stars to 3-stars. The vacuum does work great, and is perfect for "erasing" pet hair, but there is a catch. This hand vac operates on the same principle as inkjet printers (where the ink is just as costly as the printer). Brand new, this vac has great power and will make short work of any pet hair covered piece of furniture. However, it has a paper filter (i.e. can't be cleaned filter) that doesn't take long to become completely clogged (the vacuum will suck up pet hair and every last molecule it can). Your mileage will vary, but if you use the vac daily, don't expect the filter to last more than a month (two months tops). Take a moment to see how much the replacement filters cost, then plan on buying at least 4 per year if you want to maintain anything close to the original performance. The other piece that will need replacement at least once per year is the rubber nozzle. It is covered with "fingers" that do a great job of pulling embedded hair away from the furniture so that it can be sucked up. Really helps with the efficiency of the vac. However, especially if used daily, the constant rubbing against furniture upholstery creates a lot of friction and heat that will over time (six months) completely wear away the fingers. A replacement nozzle can be found on the Bissell website for about a third of the price of the vac itself (plus shipping). See where this is going? Great vac, but to keep it running that way requires a lot of investment. They lure you in with the low price, but they get you with the cost of the filters and nozzle. ------------------ To the point: If you have pets that shed and furniture that attracts pet hair like a magnet, then I highly recommend this hand vac. It's a great value. I used this as soon as it came in the mail, and it's great. It's obviously lighter than our upright vac, and the suction is wider than our vac's wand attachment. It made quick work of our couch with no hair left behind. I also used it on the stairs, and it worked great there as well. The cord is 16', and where our outlet is, I was able to do all of the stairs without having to plug in somewhere else. Sixteen feet isn't as long as you might think it is, but any minor inconvenience of unplugging/replugging halfway through a job is well worth it compared to lugging around a full size vac/detachable upright. I even tested out the non-upholstery/carpet capabilities. I hate using a dustpan when sweeping and prefer to vacuum up my dust piles. It worked like a charm. I think those who complain about its dust-busting capabilities may not be taking the time to switch the attachment at the end made for it. I will say that the exhaust blowing out the sides is quite powerful, and perhaps if you don't have your dust/dirt/whatever in a nice pile, then I could see the vac blowing some of that stuff around on hard surfaces.
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