Capresso 1.5 Quart Glass Water Kettle

We bought our first Capresso kettle, same model as this, about 2017 at a local kitchen supply store. It worked (and still works) brilliantly. The chrome plating began lifting on the lid, so we decided to order a replacement, and went with Capresso again, assuming that the quality was still there with the relatively high price. Ordered Oct 23, 2023. In January '24, it began shutting off before it got to a boil, and being in warranty and beyond Amazon's return window, we checked into it. The warranty center told us that they would ship us a new one after they received the old one. Unlike many reputable companies, they did not provide return shipping, so we bit the bullet and footed the bill of $21.00. Ten days later, we received our warranty replacement kettle and marked it up to a bit of bad luck. Unfortunately, the replacement kettle died completely within 2 months, and I was too disgusted to call them again, but I still may. But beware - as in many things of Chinese manufacture, the production or management of that factory has changed to cheaper electrical hardware or gotten a bad batch, or got counterfeit parts, or suffered the other underhanded things that go on in export commerce there. Regardless, this kettle is a $21 throwaway posing as a $55 near-premium appliance. Very disappointed in Capresso for not taking responsibility for this run of defective kettles.