Top positive review
11 people found this helpful
Even Better Than We Thought
By Kim in MD on Reviewed in the United States on March 21, 2008
I spent a good bit of time researching electric kettles before purchasing this one. After reading a lot of reviews here at Amazon, I decided I didn't want a plastic kettle. I was also leery of the metal ones because they get so hot. I found one metal one I decided to purchase, and it was no longer available. When I searched on electric kettles again, this one had been added. Many of the reviews were positive, and we liked the idea of boiling in glass, so we decided to give it a try. It's been in daily use for almost 20 months now, multiple times on some days, and we couldn't be more pleased. It heats the water incredibly quickly. The auto shut off is a great safety feature, and I like the soft base which protects your counter when using the carafe away from the base. It's easy to clean, and it looks nice. We've recommended it to several friends, and they are all happy with their purchases. One truth in advertising fact - the "polished chrome" is really plastic, but that doesn't detract from the usability of this great kettle. Great value, durable item, well worth the money. If ours breaks, we will replace it with another just like it - we like it that much.
Top critical review
9 people found this helpful
broke in 8 days
By Olga V Nekrasov on Reviewed in the United States on November 14, 2023
My friend used to have one of these in her dorm, and I wanted one for myself after using hers. Hers boiled fast, quiet, and didn’t break since college (2013!) So I made sure it’s the same model and bought it. Well, it did not work the same right off the bat. It would start boiling, then stop, with the light still on, then start again and finish in a few minutes. Honestly I was not happy but figured I'd keep it since it did boil eventually, just after a strange long interruption. Well, after about a week of using it, it just didn’t turn on. I kept flicking the switch on but the light wouldn’t come on and it wouldn’t start heating up. I thought maybe it’s my outlet because it’s brand new so it’s unlikely it’ll break so fast, so I tested it in a few more outlets in the house. Nope. The kettle had died completely. I do not recommend. I believe the one my friend has that still works after 10 years is probably manufactured with higher quality parts than this newer one despite it being the same model. I got a cheap replcement kettle from Target and it hasn’t let me down, but doesn’t look as chic. Shame on the company for making such cheap kettles now.
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