quality posts: 3
skou wrote:About these pepper mills. Don't bother. I got the walnut one last time, it's real nice lookin,' but the output is weak at best. 1 teaspoon a minute, if you crank that long.
I later got the one that ATK lists as one of the best, ugliest pepper mills around. They were right on both accounts. Ugly and works GREAT!
If you want to find it, I suggest you use Google.
@ Steve: Initially I had the same issue with the Walnut Pepper Mill. However, after a couple of emails with William Bounds Customer Service, I realized the error was PEBPAC (problem existed between peppermill and chair).
Here's what was sent to me:
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Our grind adjustment is the exact opposite of most other mills that you have used… it’s Clockwise for COARSE and Counterclockwise for FINE… if you look at the bottom of the mill when you tighten the knob on top the rotor should travel up into the mill as you tighten… this will make for a coarser grind and more volume of pepper… if this doesn’t happen you can definitely return the mill to us for repair/replacement but I’m hoping it’s this easy fix for you. Thank you!
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I will admit that their repair/replacement service is lacking (I pay to send it to them + $12.00 for their shipping cost to send back); however, once I took her advice, it's worked fantastic.
"Travel is fatal to bigotry, prejudice and narrow-mindedness. Broad, wholesome and charitable views cannot be acquired by vegetating in one tiny corner of the globe."
-- Mark Twain